Privacy Policy

1. Information We Collect

Personal Information

When you register for our Service, we may collect personal information including:

• Name and contact information (email address, phone number)
• Business information (company name, industry, size)
• Billing information (credit card details, billing address)
• Account credentials (username, password)

Usage Data

We automatically collect information about how you use our Service:

• Log data (IP address, browser type, pages visited)
• Device information (device type, operating system)
• Usage patterns (features used, time spent, interactions)
• Performance data (load times, errors, crashes)

Customer Data

Through your use of our Service, you may upload or input customer data, including contact information, communication records, and business data. We process this data solely to provide our services to you.

2. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our Service
• To process payments and manage your account
• To communicate with you about your account and our services
• To provide customer support and technical assistance
• To improve our Service and develop new features
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may employ third-party companies and individuals to facilitate our Service, including:

• Payment processors (Stripe)
• Cloud hosting providers
• Email service providers
• Analytics and monitoring services

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection practices
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account information: Retained while your account is active and for a reasonable period after closure
• Usage data: Typically retained for up to 2 years for analytics and improvement purposes
• Customer data: Retained according to your instructions and deleted upon account termination
• Legal compliance: Some data may be retained longer to comply with legal obligations

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at info@boopo.io. We will respond to your request within a reasonable timeframe.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Types of Cookies

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how you use our Service
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.

8. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Users

Our Service is operated from Canada. If you are accessing our Service from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada, where our servers are located and our central database is operated.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@boopo.io
• Address: Toronto, Ontario, Canada
• Website: https://boopo.io

Last updated: January 18, 2025